Send Return Message
Adds an admin reply to an RMA request's conversation thread and notifies the customer.
Endpoint
| Endpoint | Method |
|---|---|
/api/admin/rma/messages | POST |
Request Body
| Field | Type | Required | Description |
|---|---|---|---|
return_id | integer | yes | The RMA request to post on. |
message | string | yes | The message body. |
To attach a file, send the request as multipart/form-data with return_id, message, and a file part.
Permission
sales.rma.requests
See the Returns overview for the conversation flow.