Send Return Message

Adds an admin reply to an RMA request's conversation thread and notifies the customer.

Endpoint

Endpoint	Method
/api/admin/rma/messages	POST

Request Body

Field	Type	Required	Description
return_id	integer	yes	The RMA request to post on.
message	string	yes	The message body.

To attach a file, send the request as multipart/form-data with return_id, message, and a file part.

Permission

sales.rma.requests

TIP

See the Returns overview for the conversation flow.

All admin endpoints require an admin Bearer token — see Authentication.