Return Rules

The Return Rules menu is part of the store's RMA (Returns) settings. Return rules set the return window (in days) for matching products. Each rule has a name, description, active status and a returnPeriod — the number of days after purchase a customer may still open a return.

Operations in this menu

Action	Operation
List	adminRmaRules query
Get	adminRmaRule(id:) query
Create	createAdminRmaRule mutation
Update	updateAdminRmaRule mutation
Delete	deleteAdminRmaRule mutation
Mass delete	createAdminRmaRuleMassDelete mutation
Mass update status	createAdminRmaRuleMassUpdateStatus mutation

List queries are cursor-paginated Relay connections.

Fields

Field	Meaning
name	The rule label.
description	Free-text description of the rule.
status	1 active, 0 inactive.
returnPeriod	The return window in days for products this rule matches.
default	1 if this is the default rule, 0 otherwise.
message	null on create / update / read; populated only on the delete confirmation.

Select _id for the numeric id; id is the resource IRI.

How RMA settings fit together

Reasons, statuses and custom fields shape the returns form the customer fills in when opening a return; rules set the return window that decides whether a product is still eligible. Together they make up the store's RMA (Returns) settings.

Permissions

Action	Permission
Create	sales.rma.rules.create
Update / mass update status	sales.rma.rules.edit
Delete / mass delete	sales.rma.rules.delete