Notes
The Notes menu records internal notes against a customer — the running log of comments the team keeps on an account (a support interaction, a fraud flag, a follow-up reminder). It mirrors the notes panel on the admin customer view screen.
How notes work
Notes are append-only: each note is a separate, timestamped entry, and adding one never overwrites an earlier note. The notes list shows them newest-first. There is no edit or delete in this menu — the log is a permanent trail.
Notifying the customer
When adding a note you can set customerNotified to email the note's text to the customer. Leave it off to keep the note purely internal. Each note records whether the customer was notified.
Field meanings
| Field | Meaning |
|---|---|
note | The note text. |
customerId | The customer the note belongs to. |
customerNotified | Whether the customer was emailed this note. |
createdAt | When the note was added. |
Operations in this menu
| Action | Operation |
|---|---|
| List Notes | adminCustomerNotes(customerId:) query |
| Add Note | createAdminCustomerNote mutation |
Permission: customers.customers.edit.
All operations require an admin Bearer token — see Authentication.